Lauren McKenzie

Lauren McKenzie currently serves as the Support Engineering Manager for EMEA at Retool, having transitioned into this role in October 2023 after previously working as a Support Engineer. Prior experience includes serving as a Senior Technical Consultant at tray.io, where notable contributions included redesigning the onboarding process, developing internal documentation, and leading professional services for clients. Lauren also held multiple roles at Yext, including Platform Manager and Senior Client Support Specialist, where responsibilities spanned technical support, training, and process improvement. Additional experience includes consulting for SHSAA and internships at prestigious organizations such as Lincoln Center and the Whitney Museum. Lauren holds a Bachelor's degree in Psychology from New York University.