Ryland Wolff Baker

Ryland Wolff Baker is a seasoned professional with extensive experience in support strategy, operations management, and data analysis. Currently serving as Support Strategy and Operations Manager at Retool since June 2022, Ryland previously held key roles at Google and Looker, where notable achievements included resolving over 5,600 customer issues and developing a mentorship program for the Looker Tokyo customer support team. Additional relevant experience includes consulting for environmental non-profits, leading operational improvement initiatives at Goodwill Industries, and contributing to product development at SnapNrack. Ryland holds an MBA in Sustainable Management from Presidio Graduate School and a Bachelor's degree in Sociology from the University of California, Santa Cruz.