Revenera
Joe M. is an experienced technical support engineer with a strong background in customer service and technical training. Currently serving as a Principal I Technical Support Engineer at Revenera since 2020, Joe M. has also held a similar position at Flexera since November 2006. Responsibilities include providing training on product usage, managing escalated customer issues, and collaborating with various support teams to address client needs. Joe M. previously worked as a Senior Technical Support Engineer and Technical Support Engineer, further diversifying expertise in technical support. Earlier career roles include Customer Retention Advisor at O2 and Project Manager at Nestlé. Joe M. holds a Bachelor of Science degree in Information Systems from Liverpool John Moores University and a Bachelor of Science degree in Computing for Business from Northumbria University.
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Revenera
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Revenera’s solutions help software and IoT companies build and deliver secure products while protecting their IP. Make a great first impression with your software – with the gold standard for Windows and multi-platform installations. Leverage the power of open source and future-proof your business by eliminating compliance and security risk. Implement flexible monetization models, become a digital leader and grow while keeping your customers front and center. For over 30 years, our 1300+ team members worldwide have been passionate about helping our more than 31,000 customers fuel business success. To learn more, visit revenera.com