Charanyan Venkataraghavan

Charanyan Venkataraghavan is a seasoned professional with extensive experience in the software industry. Charanyan is currently a Co-Founder at RevenueHero, where they are responsible for driving marketing campaigns and ensuring efficient communication with qualified buyers.

Prior to that, Charanyan worked at Freshworks, where they held various roles and made significant contributions. As a Staff Product Manager, they played a key role in the development of Freshworks' Omnichannel support offering and successfully increased business revenue. Charanyan also built the Early Access Program framework for Freshdesk.

During their tenure as a Senior Product Manager, Charanyan managed workflows, automations, and API management modules of Freshdesk. Charanyan implemented enhancements and guided the mid-market readiness plan, resulting in improved API management, redesigned automations module, and enhanced audit logs. Additionally, they provided valuable guidance to GTM teams in order to develop solutions for Freshworks' top deals.

Furthermore, as the first Solution Architect at Freshworks, Charanyan handled the company's largest and most complex deals. Charanyan conducted thorough discovery and solutioning sessions with customers, ensuring successful technical implementations. Charanyan also advised SI partners on solutions being implemented for Freshworks customers.

Charanyan's expertise in sales engineering was demonstrated during their role as the Presales Manager - US. Charanyan managed the Sales Engineering organization for the US region, specializing in SMB and Mid Market deals. Charanyan built a high-performing team and provided training on technical solutioning and demo best practices.

Earlier in their career, Charanyan served as a Product Consultant and ran product demos for Freshdesk, working closely with the SMB and Midmarket sales teams. Charanyan played a crucial role in the technical closure of accounts and assisted customers from various industries in developing their support implementation solutions.

Overall, Charanyan Venkataraghavan has a diverse background in product management, sales engineering, and solution architecture, showcasing their expertise and effectiveness in driving growth and delivering exceptional results within the software industry.

Charanyan Venkataraghavan attended R.K.M. Vivekananda College from 2009 to 2012, where they pursued a Bachelor of Arts (B.A.) degree in English literature. Apart from their formal education, there is no additional information available regarding any certifications or qualifications they obtained.