Aljouhara Albakr

Aljouhara Albakr is a seasoned professional in customer success and service management, currently serving as a Customer Success Senior Manager at Rewaa since December 2024. Previously, Aljouhara worked at Zid as a Merchant Onboarding Supervisor from January 2023 to December 2024 and held the position of Customer Success Manager at GLT for a brief period in late 2022. Prior experience includes a role as a Business Development Specialist at Tap Payments, where responsibilities involved managing customer interactions and enhancing customer experience based on feedback. Aljouhara also supervised a customer service team at إيجار | EJAR, ensuring quality service delivery, and began a career at Rasa aljazeera as a Team Lead, fostering an open communication culture and monitoring team performance. Aljouhara holds a degree from King Saud University, obtained between 2013 and 2017.