Reward
Darren Corcoran has over 18 years of work experience in various roles related to customer support and technical service. From 2004 to 2016, they worked as a Service Engineer at Objectivity Ltd. In this role, they provided technical support and maintenance for the company's products. In 2016, they joined TRC Solutions as a Customer Support Specialist. Here, they collaborated with engineers to address hardware issues faced by customers, proactively anticipated and mitigated potential problems, and worked with developers to implement necessary updates. Since 2022, they have been working as a Production Support Specialist at Reward, where they provide support for production-related matters.
Darren Corcoran attended Staffordshire University from 1996 to 1999, during which they pursued a Bachelor of Arts (B.A.) degree in Film, television and radio studies. In July 2012, they obtained a certification in ITIL Foundation v3 from FGI Training and Consultancy.
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Reward
Reward predicts consumer behaviour then changes it. Working with Visa, Mastercard and American Express around the world, Reward helps drive customer engagement, NPS and cross sell for banks and drives incremental sales for the worlds largest retailers.