R360 Group
Manoj Kumar Bathala is a skilled Production Support Engineer II at R360 Group since August 2025, with previous experience as an Application Support Engineer at Edify Technologies from June 2022 to July 2025. Expertise includes providing L1 and L2 support, ensuring value-added services, and facilitating seamless client operations. Manoj is proficient in Windows, SQL, Linux, and FTP/SFTP, and is adept at adhering to ITIL processes. Manoj holds a Bachelor of Technology in Electrical and Electronics Engineering from Audisankara Institute of Technology, completing the degree in June 2022.
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R360 Group
R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organizations to earn customer loyalty every day. For over 18 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Standard Chartered Bank, American Express, HDFC Bank, ICICI Bank, and Axis Bank. We have 1000+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics. Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers, and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement, and retention. Partner with Reward360 today to transform one-time customers into lifelong advocates of your brand!