Ribbon Communications
Louis LaCroix has extensive experience in various roles within the technology industry.
Louis worked at Ribbon Communications from 2018 to the present, starting as a DevOps Engineer and later transitioning to a Site Reliability Engineer role. In these positions, they played a vital role in creating production-ready cloud deployments, enhancing service resilience, and introducing and scaling microservices to support automatic application recovery.
Before that, Louis worked at Capella University from 2017 to 2018 as a Systems Administrator, where they orchestrated a migration of the monitoring framework and improved the release success rate through automation and documentation enhancements.
From 2014 to 2017, Louis worked at Reeher LLC. Louis held multiple roles, including IT Operations Lead, Associate Systems Administrator, and IT Generalist. In these roles, Louis led a high-impact IT operations team, increased infrastructure capacity, improved ETL and SQL performance, achieved high service level objectives, and implemented a support request tracking system.
Overall, Louis LaCroix has a strong background in IT operations, system administration, and cloud deployments.
Louis LaCroix attended the University of Minnesota from 2009 to 2013, where they obtained a Bachelor of Science degree in CFANS. Louis'sfield of study was Bioproducts Marketing and Management, with a minor in Management.
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Ribbon Communications
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Ribbon Communications is a company with two decades of leadership in real-time communications. Built on world-class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today’s world. The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses.