RightNow Technologies
Holly Laird is a seasoned professional with extensive experience in technical account management, currently serving as a Principal Technical Account Manager at Oracle since January 2018. Previously, Holly held various roles at Oracle/RightNow, including Senior Technical Account Manager, Customer Care Lead, and Customer Care Agent/Support Account Manager, starting in January 2005. Holly's earlier experience includes a position as a Translations Engineer at Verizon GNS for a year in 2004 and as a Voice/Switch Technician at Touch America, Inc. from 2001 to 2004. Holly holds a Bachelor of Arts degree in History from the University of Montana, completed between 1996 and 2000.
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RightNow Technologies
RightNow (NASDAQ:RNOW) is helping rid the world of bad experiences one consumer interaction at a time, seven million times a day. RightNow CX, the customer experience suite, helps organizations deliver exceptional customer experiences across the web, social networks and contact centers, all delivered via the cloud. With more than eight billioncustomer interactions delivered, RightNow is the customer experience fabric for nearly 2,000 organizations around the globe.RightNow is a registered trademark of RightNow Technologies, Inc. NASDAQ is a registered trademark of The NASDAQ Stock Market LLC.