Swetha P.

Swetha P. is a skilled Platform Support Engineer at RingCentral since January 2018, specializing in technical consultation for global developers integrating with RingCentral's Platform APIs. Responsibilities include managing technical issues and escalations, collaborating with product and engineering teams to enhance APIs, and scripting user scenarios for troubleshooting. Prior experience includes roles as a Programmer Analyst Consultant at Best Western® Hotels & Resorts, focusing on gathering business requirements and coordinating development estimations, and as a Programmer Analyst at Vintech Solutions, Inc., involved in the complete Software Development Life Cycle. Swetha began a career in academia as a Web Master - Graduate Teaching Assistant at the University of North Texas, supporting online course management. Swetha holds a Master's degree in Computer Engineering from the University of North Texas and a Bachelor's degree in Electrical, Electronics and Communications Engineering from JNTUH College of Engineering Hyderabad.