Thyago Roldan

Thyago R. is a skilled Customer Experience Analyst at Ripio since December 2021, utilizing tools such as Zendesk, Jira, Backoffice, Moonbase, and Slack while supporting social media initiatives and leading customer experience improvement projects. Prior experience includes serving as a Sales Development Representative at Delivery Direto, an Inside Sales professional at TruckPad, and an intern in advertising assistance at Universidade Anhembi Morumbi, where responsibilities included engaging communication professionals for student lectures and organizing related events. Additionally, Thyago held an administrative assistant position at Itálica Saúde. Thyago holds a Bachelor’s degree in Advertising from Universidade Anhembi Morumbi, completed between 2012 and 2016.