Riva International, Inc.
Dillon Frolek is a seasoned Business Analyst at Riva International, Inc., with experience spanning over nine years in customer success, technical support, and software consulting roles. Prior to the current position, Dillon served as a Customer Success Manager and Software Consultant at Yardstick, where responsibilities included designing customer onboarding procedures, managing a team of implementation specialists, and contributing to the software development life cycle for a testing platform. Additionally, Dillon held various roles at Yardstick including Technical Support Team Lead and Software Support Specialist, focusing on process improvements and delivering high-quality customer support. Early career experiences included positions as a Demo Day Representative with Callaway Golf and Nike Golf, emphasizing relationship building and operational adherence. Dillon holds a Bachelor of Business Administration from the Northern Alberta Institute of Technology.
This person is not in the org chart
This person is not in any teams
Riva International, Inc.
Offering real-time, multi-platform revenue and communication platform interoperability for complex enterprise environments, Riva unifies, governs, and delivers trusted data to the screens where it’s most needed. With more than 650 global enterprise customers who’ve experienced Riva’s transformative power to improve data trust, boost productivity, and grow customer lifetime value, we’re eager to tackle your revenue data ops challenges—with a tailored solution that will add value from day one. - Rev and comm data Sync assures true platform interoperability and surfaces critical customer data in real time - Secure pass-through architecture that doesn’t retain customer data—ensuring security - Governance that defines data flows and provides deep admin/manager oversight to ensure compliance