Nick Spence-Thomas

Head Of Customer Service at River Island

Nick Spence-Thomas has a diverse work experience spanning over several years. Nick most recently served as the Head of Customer Service at River Island starting in November 2021. Prior to that, they held the position of Director of Operations at Appian Task Limited from October 2020 to November 2021. Before that, they were the Head of Operations at Speed Medical Examination Services from October 2019 to August 2020. In 2018, they held the role of Operations Director at Locum Staffing, Medical Staffing & Celsus Managed Services, where they oversaw the largest provider of Locum GP's and primary care nurses in the UK. Nick had also worked as the Senior BPO Operations Manager at Cabot Credit Management from December 2016 to March 2018. In addition, they served as the Operations Director at Coverbox Insure Ltd, an online car insurance broker specializing in telematics car insurance. Nick'sextensive experience also includes roles as Operations Director at NewLaw Legal Ltd and Head of Operations at The AA, where they led various teams and departments. Nick began their career as a Senior Call Centre Manager at 118118 and later worked as the Lead Call Centre Manager at T-Mobile UK.

Nick Spence-Thomas attended Bishop of LLandaff High School in Cardiff from 1976 to 1982. No information was provided regarding their degree or field of study during this period.

Location

Southport, United Kingdom

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River Island

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Family owned from day one, we’ve been a big part of life on the UK high street for over 70 years. Today, still guided by shared values and a clear focus on our customers, we’re one of the strongest and most successful fashion brands around. And we’re changing like never before – exploring new ways to connect with our customers in person and online. And our talented Islanders are thinking differently about everything from products and stores to wellbeing and sustainability. The result is an energising culture you’ll love, work that’ll stretch you, a career you can build and a brand you’ll be proud to belong to. This is life on the island. Come and be part of it.