Hiring

Deployment Manager

Vancouver, United States

Job description

Who we are:

What are you working for? Sure, most people work for money, but beyond that. Is it stability? Is it so you can afford that new home? Maybe there is looming debt that needs to be paid, or maybe you’re looking to grow your retirement. Whatever it is you’re working for, be it money or some larger goal, Riverside Payments has developed the system and provided the tools to thousands of Sales Representatives to accomplish what they set out to do.

Welcome to the Riverside Family. Working with us is not just another sales job. We’re changing our community and want you to be a part of our Deployment Management team. We’ll set you up for success and be there with you every step of the way. Come as you are, bring the energy and business acumen and we will provide the runway you need to be successful!

What we do:

Riverside Payments is one of the largest and fastest growing merchant services companies in the nation. We give businesses the ability to accept debit and credit cards as a form of payment. From providing the equipment to processing the transactions, we enable them to compete in today’s changing marketplace. We do this all while saving them money on every transaction that they run.

We are determined to grow our organization and we are hiring immediately for good candidates. With a team that operates with a foundation built on family, community, teamwork, positivity and dedication, we are committed to your success.

What you will be doing:

As a Deployment Manager, you will be focused on collaborating with our Deployment teams to ensure proper delivery of service standards and expectations from the time of equipment ordering through the ongoing maintenance and service of accounts.

  • Work closely with the Deployment Managers to meet service expectations such as time to deploy, inventory levels, installation rates, and troubleshooting queues.
  • Oversee a team of 5-7 Deployment Agents, charged with the programing, shipping, and installation of equipment to merchants.
  • Manager a dedicated pipeline of accounts from approval to installation in alignment with our service deliver standards.
  • Partner with the People & Performance team to review team performance metrics for your team while providing feedback and coaching to your team members on goals, expectations, and successes.
  • Drive additional efficiencies through the use of new and innovative technologies or processes that allow our teams to deliver more memorable experiences for our customers.
  • Participate in driving the training of new staff throughout the Deployment department.

What you will receive in return

  • Base Salary Range = $60,000 - $70,000 depending on experience
  • Full Benefits Package after Probationary Period (Medical, Dental, Vision, Short Term Disability)
  • Beautiful Office Location - Overlooking the Columbia River
  • A Fun and Exciting Company Culture
  • Growth opportunities - develop your skills in a collaborative and supportive environment

If you are ready to roll up your sleeves and jump into a rapidly growing company with exceptional people and a world-class sales structure, apply TODAY!

Riverside Payments encourages applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. Riverside Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national original, age, disability or genetics. In addition to federal law requirements, Riverside Payments complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.





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Riverside Payments

Our Mission at Riverside Payments is quite simply to offer the Best Payment Solutions for the Best Price with the Best Service Nationwide. This mission is driving force behind a Merchant Services Company that delivers our clients a customer experience unknown in our industry. Our clients get the best price guaranteed. Our clients have access to the most cutting edge solutions and equipment in the industry at for free. Yet we believe that these two things are not what set us apart. From billion dollar banks to regional companies the message is the same. WE WILL SAVE YOU THE MOST MONEY. Then when they dont an iron clad contract makes it impossible to get out of a bad situation for business owners. So after millions of interactions with small and medium sized business owners our mission was clear. Be an asset by having real time customer service. No calling in.. no hassle if you need anything from information on great new equipment... to customer service issues. We dont deliver on the savings we quoted? Text your client success manager. We run the rate review and refund the money if we didnt deliver. No hassle, no runaround, no waiting, no more paying for a product and service that is needed... but hated. We take pride in our endless pursuit of excellence in our industry. We believe our clients deserve a processing company that listens and learns how to deliver what they want and educate them on the technologies that can help them grow and enhance their business. Our employees are a handpicked team of the most diligent, disciplined representatives in the business. Exemplifying integrity, accountability, perseverance, and professionalism — Riverside is committed to the best interests of our clients as we continue to offer the most cutting edge technology that puts us on the fast track to being recognized as the World’s Best Merchant Service Provider.