Neal Kinsella

Neal Kinsella is an ITIL Certified professional with extensive experience in infrastructure support and operations management. Currently serving as a Senior Infrastructure Support Analyst at Royal London since March 2017, Neal is part of a 24/7 Shift Systems Operations Team, focusing on system and application monitoring, as well as batch scheduling. Previous roles include IT Service Analyst at The Digital Co-Op, where Neal managed incident and issue processes, and Track Lead for incident management teams at Unilever. Neal's career also spans positions at The Co-operative Group, Unilever Global IT, Kellogg Company, Cheshire Building Society, Digica FMS, and Co-operative Retail Services, showcasing a strong background in IT operations, support, and incident management across various sectors.