Robinson Way Limited
Karen Marsden is an experienced operations team manager with a strong background in fraud and complaints management. Currently serving as the Fraud Team Manager for Argos Financial Services at Sainsburys and Argos Financial Services since September 2018, Karen oversees a team of 10 Fraud Investigators, focusing on team management, coaching, and quality assurance. Prior to this role, Karen was the Complaints Team Manager at Hoist Finance, where responsibilities included establishing systems and managing multiple teams. Karen's career began at Barclaycard as a Customer Relationship Manager, where investigations of higher-level complaints were a primary focus.
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Robinson Way Limited
Robinson Way - UK leaders and preferred Client Partner in Compliant Consumer Debt Collection Robinson Way Limited, recipient of the Fundraising Initiative of the Year Award 2015, in recognition of CSR and charity work within the local community, and named DCA of the Year at the 2014 Debt Collection Awards, is a subsidiary of Hoist …