Kevin Joseph

Kevin Joseph is an experienced professional currently serving as an Expert Technical Support Specialist at Toast since May 2021, where expertise in solving complex problems and customer engagement are prioritized. Previous roles include Lead Bartender at Rock Bottom Restaurant & Brewery since September 2014, Contact Tracing Investigator at Partners In Health from November 2020 to September 2022, Customer Relations Coordinator at Dunkin' Brands from January 2017 to October 2019, and Shift Supervisor at California Pizza Kitchen from February 2009 to September 2014. Kevin has a strong background in customer service and support, with a focus on problem-solving, effective communication, and team leadership. Educational qualifications include Associate's degrees in Computer Science from Massachusetts Bay Community College and Quincy College, alongside a high school diploma from the Academy of Pacific Rim.