Marwa Alnabhani

Marwa Alnabhani is a seasoned professional in customer experience management, currently serving as Associate Director of Customer Experience at ROSHN since February 2021. Previously held roles include Senior Manager of Customer Experience at ROSHN, Associate Director of Operation Excellence at Contact Center Company, and Customer Experience Manager at SolexPLUS, where Marwa led diverse projects across multiple industries. A background in quality assurance, project supervision, and customer service management underscores strong leadership and process improvement skills. Marwa's academic credentials include a Master's degree in Business Administration from Newcastle University Business School and a Bachelor's degree in Applied Chemistry from Damascus University.