Routeware
Jenica Nelson's work experience starts in 2013 as an Education & Outreach Coordinator at Douglas County Conservation District. In this role, they developed and coordinated conservation education programs and organized public events.
In 2015, they joined the City of Lawrence, KS, first as a Recycling/Admin Support staff, where they provided office coverage and assistance in various program areas. Later, they became a Waste Reduction and Recycling Specialist, responsible for tasks such as recycling education, program development, and coordinating outreach activities.
In 2018, Jenica joined ReCollect | A Routeware Company as a Customer Success Manager, where they assisted clients in utilizing digital products and acted as a trusted advisor. Later, they became a Customer Education Manager, focusing on customer education initiatives.
Currently, in 2022, they are working at Routeware, Inc. as a Manager, Customer Success Operations. In this role, they manage Routeware's customer success platform and collaborates with the leadership team to define objectives and strategies.
Jenica Nelson attended the University of Tennessee, Knoxville from 2007 to 2011, where they earned a Bachelor of Arts degree in Environmental Studies with a Concentration in Sustainability. In addition to their degree, they also obtained certifications in 24 Hour Household Hazardous Waste Training from the Hazardous Materials & Emergency Services Training Institute, as well as Forklift Safety Training from Material Handling Safety. The specific months and years of when they obtained these certifications are not provided.
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Routeware
Routeware is a provider of on-board computers and software solutions to the solid waste and fleet industries.Routeware Global’s integrated software solutions provide smart cities and private haulers with capabilities including fleet automation, back-office and billing, route optimization, and digital communication and education tools. Headquarteredin Portland, Oregon, the company has offices and customers throughout the United States, the United Kingdom, and Canada. Our brands, products, and services include Routeware, Core Computing Solutions, EasyRoute, Webaspx, RouteOptix, Andrews Software Inc. (ASI), and now ReCollect.Managing routes--residential, commercial, or roll-off--is a dynamic, fluid process. Route changes, driver issues, run backs, and truck maintenance issues all compete for your attention. Traditionally, waste haulers have managed this challenging workload with paper, multiple dispatch sites, and expensive radio and cell phone communications.At Routeware, we've pioneered a system that automates all of that. Route adjustments, truck locations, and pick-up/drop-off activity are now communicated automatically between the truck and the office. Your trucks become rich data collectors, feeding everything they're doing back to the office in real-time. Using Routeware's powerful reporting tools, everyone in the office can see exactly what's unfolding on every route. This kind of visibility leads to cost savings, route consolidation, better driver management, reduction of paperwork, and increased revenue.From product engineering to sales and marketing, everything we do is focused on our customers--not only those who use our products but the tens of thousands of homes and businesses our hauling partners service every day. We understand that hauling is a mission-critical, 24/7 business, with the absolute need to pick up 100% of the trash 100% of the time. To do that, haulers need tools that let them see and manage everything that's going on with their drivers and trucks...and connect it with everything that's happening in the office. That's what we do; provide you with the means to transform your hauling operation into a lean competitive business.If these things are important to you--strengthening the driver/management relationship, increasing accountability, reducing costs, and improving the efficiency of your organization--give us a call. Let's start a conversation about how we can put the power of Routeware to work for you.
Headquarters
Portland, United StatesEmployees
51-200