Jane Baxter

Customer Experience Manager (box Office) at Royal Albert Hall

Jane Baxter has a diverse background in the customer experience and box office management field. Jane started their career as a Box Office Assistant at Barbican Centre and progressed to become a Box Office Manager. Jane has experience as a Technical Support Officer at Harrogate Borough Council, Trainer and Support at Artifax Software Ltd, and Box Office Manager at Liverpool Everyman and Playhouse. Currently, Jane serves as the Customer Experience Manager (Box Office) at Royal Albert Hall, leading the Call Centre staff in training, development, and motivation for the ticket sales team.

Location

London, United Kingdom

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Royal Albert Hall

The Royal Albert Hall is the world’s most famous stage. Its breathtaking auditorium hosts over 370 shows a year by the world’s greatest artists. The magical atmosphere combined with inspired artists creates legendary events. Opened in 1871 as part of Prince Albert’s vision for a centre for the Arts and Sciences, the Hall is a registered charity which operates without public funding, remaining true to his founding ambitions within a modern context. Extending the brand with 200 events outside the auditorium, the Hall has broadened its appeal to younger, diverse audiences whilst still engaging its existing customers. The Hall also offers the Elgar Room, a state-of-the-art small-scale performance space which hosts performances of classical music, jazz and world music, comedy, dance and hush, a series of gigs for just signed bands throughout the year. In the main auditorium, it offers the Albert Sessions, an initiative that encourages up and coming acts to play at the Hall with lower ticket prices to encourage younger audiences to visit the Hall. It also works extensively with schools, young people, disadvantaged groups and partners such as Music For Youth through its Education programme, reaching over 100,000 participants each year as part of its extensive public benefit remit. It has also been appointed by the Arts Council as one of the country’s regional music education hubs. Registered charity number: 254543


Industries

Headquarters

United Kingdom

Employees

51-200

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