Royal Caribbean Group
Melissa Broome is a seasoned professional with extensive experience in sales and operations within the cruise industry, currently serving as Senior Fleet Manager Onboard Sales at Royal Caribbean Group since June 2003. Responsibilities include coaching sales teams, identifying revenue opportunities, conducting audits and training, and enhancing communication between shoreside and shipboard teams. Melissa has previously held roles that involved fostering customer loyalty, managing group accounts, and providing guest services. Prior to the cruise industry, Melissa worked as a Design Consultant at T.W.I.R.L. Ltd, overseeing a team in the creation of outdoor furniture, and as a French Teacher at the Trinidad and Tobago Ministry of Education. Academic credentials include a certificate in Organizational Leadership from Cornell University, advanced leadership studies from Royal Caribbean International, and degrees in Foreign Languages and Art in Education from the University of the West Indies.
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Royal Caribbean Group
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At Royal Caribbean Group, we deliver unforgettable vacations to guests who trust us with life’s greatest moments. We build the best ships, and even better careers, all while doing the right thing. We are passionate. We are innovative. We are unstoppable. We open the world to our employees. Your journey is our journey — chart your own course. Journey with us! Our culture: What sets the Group apart is the multicultural environment we create with employees from over 126 countries. We cultivate a workplace where employees feel they can be themselves, are appreciated because of their differences and are empowered to become part of the fabric of the Group. We have been repeatedly recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies. For us, it’s a simple three-word phrase: Make good choices. Our employees have a commitment to compliance, doing the right thing and integrity. Our brands: Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide. Our promise: We deliver the best vacation experiences, responsibly. Every one of our values and actions flows from this promise. To operate the safest ships on the seas. To protect the oceans we sail. To put people and communities first in everything we do. Find out more here - https://www.royalcaribbeangroup.com/bluegreenpromise/ Link to the careers page: https://careers.royalcaribbeangroup.com/