RPM
Jessica Newkirk currently serves as the Customer Operations Lead at RPM, a growing logistics company specializing in Finished Vehicle and Freight transportation, where responsibilities include overseeing customer operations since September 2022. Prior experience includes a role as Department Manager at Hobby Lobby in 2021-2022, focusing on the Home Accents department to enhance customer service and achieve sales goals. From 2019 to 2021, Jessica held the position of Multi-Unit Manager at Dunkin', managing multiple locations to ensure adherence to performance standards and exceptional customer service. Jessica is pursuing a Bachelor's degree in Business Administration at Southern New Hampshire University, expected to complete in July 2024.
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RPM
RPM is an international non-asset based logistics and supply chain solutions company. Our focus is servicing the entire spectrum of the Finished Vehicle logistics landscape and specialized Freight transportation for North America and Europe, including Mexico and Canada. As one of the fastest-growing logistics companies in the world, RPM executes tens of thousands of transactions per month and delivers hundreds of thousands of vehicles per year through a combination of digital innovations and an unwavering commitment to customer success. RPM has evolved as a disruptive and differentiated, end-to-end transportation service provider, to meet the ever-changing needs of its customers. Through a value-add 3PL solutions-driven approach implemented to maximize efficiency in the digital age; RPM is a mature and trusted carrier partner with rapidly expanding niche capabilities in vehicle and specialized freight transportation. RPM proudly services the some of the greatest, most recognizable companies in the world as The Driving Force in Logistics™ RPM has made the Inc. 5000 list eight-straight years, Inc. 5000 Regionals three straight years, was awarded by Business Intelligence Group for the Sustainability Leadership award, named by Food Logistics as a Top Green Provider, is Great Places To Work® certified, made Crain's Private 200 Companies list four consecutive years, Named by Transport Topics as a Top 100 Freight Broker four consecutive years in a row, awarded the honor of Entrepreneur Magazine's Top Company Cultures, Inc. Magazine's Best Workplaces, "Cool Places to Work in Michigan" by Crain's Detroit Business, named a "Top Place to Work" by Detroit Free Press, and we are 9001 ISO certified, 1401 ISO certified, and an EcoVadis rated supplier.