RSI
Derek Bartlett is a Senior DevOps Engineer at RSI since February 2021, providing enterprise-wide application, database, and network support while implementing SDLC guidelines. Prior to this role, Bartlett served as a System Engineer II at D9 Technologies, focusing on security patching and infrastructure setup. Experience also includes technical support for New World ERP at Tyler Technologies, where documentation of support cases was managed through Microsoft Dynamics CRM. Previous positions include a Systems Assurance Engineer role, a Wireless Technology Researcher at The Distributed Internetworked Systems and Content Research Lab, and a 2nd Tier Help Desk System Analyst at Central Michigan University, where technical troubleshooting was a key responsibility. An internship at Comerica Bank involved managing application change requests and collaborating with management. Bartlett holds a Bachelor of Science degree in Information Technology from Central Michigan University, completed in 2019.
RSI
RSI creates people-first technology solutions that empower governments to improve the experience, engagement, and trust for communities and their citizens. Revenue Solutions, Inc. (RSI) empowers public entities through solutions that improve citizen services, increase operational efficiency, collect additional revenue and maximize compliance. Through a SaaS delivery model, our software solutions powered by revX provide a highly configurable, low-code no-code platform to address the essential needs of government. For nearly three decades, RSI has delivered transformative solutions across hundreds of client projects throughout the U.S. and Canada.