RT²
Thomas Antal is an experienced professional with a focus on analytics and quality management in the technical support field. Currently serving as the Analytics and Quality Manager at RT² since November 2016, Thomas is responsible for generating internal reports on team productivity. Previous roles include Support Supervisor and Support Representative at RT², providing technical support for RealTime POS software. Thomas's earlier experience spans various positions at Stefanini, including Call Management Coordinator and Senior Helpdesk Technician, as well as self-employment in computer installation and repair. Additional experience includes network administration and roles in warehouse operations, showcasing a diverse skill set in technical support, data analysis, and team management. Thomas completed education at New Horizons Computer Learning Center from 2008 to 2010.
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RT²
RT² is an Enterprise SaaS technology provider in customizable Activation, POS, ERP, Business Intelligence and Agent Portal Systems. Our products scale for growth whether you're a wireless retailer, master dealer, MVNO, or wireless carrier. We offer integrated solutions for tracking serialized and non-serialized inventory, modules that offer real-time procurement, fulfillment, deep-metric reporting, commission reconciliations and carrier integrations. We pride ourselves on meeting meeting the needs of our customers. Whether you have a single location or a 1,000 door national footprint - our platform and complementary product set will help you enhance the customer experience at your store while maximizing operational efficiency. Whether using one of our core products alone or in tandem with enhancements and customizations - we have a solution for you. Learn more at www.rt2.com