Ruby
Lauren Harrelson is a skilled Customer Onboarding Specialist at Ruby, where responsibilities include onboarding new customers, configuring telephony systems, maintaining data accuracy in Salesforce, and troubleshooting onboarding issues. With a background that includes roles as a Project Coordinator and Chat Specialist at Ruby, as well as an Administrative Assistant at Phelps Regional Health Care Foundation and a Receptionist at St. Mary's Catholic Center, Lauren has developed strong organizational and communication skills. Education includes a Bachelor of Arts in English Language and Literature from Texas A&M University, achieved in 2016.
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Ruby
Ruby supports more than 10,000 businesses with live virtual receptionists and 24/7 chat services. But the big thing we do is a hundred little things that help owners cultivate great relationships with clients—from first impressions to lasting loyalty. We’re like the modern version of a handwritten thank you note. Something you do because it’s the right thing to do, not because you have to. We give your clients the personalized service and interactions they deserve, making meaningful connections that help your business grow and thrive. From virtual receptionists that greet callers, transfer calls, take messages, book appointments and perform intake to 24/7 live chat specialists that engage website visitors, answer FAQs and transfer leads to your team—Ruby is the dedicated teammate that makes each conversation better for you and your clients. Try Ruby risk-free. Visit www.ruby.com to get started.