Ruby
Lydia Hodgson is a Senior Customer Success Manager at Ruby, where Lydia was promoted after delivering industry-leading tech support for 18 months. Lydia has experience as a Program Advisor & Coach at Discover Praxis, Vice Curator at the Global Shapers Community, Marketing and Communications Manager at Go Realty, and Founder of Out From the Ashes. Lydia has also participated in the Grand Rapids Initiative for Leaders program. Lydia holds a degree in Startup Apprenticeship and Entrepreneurship from Discover Praxis.
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Ruby
Ruby supports more than 10,000 businesses with live virtual receptionists and 24/7 chat services. But the big thing we do is a hundred little things that help owners cultivate great relationships with clients—from first impressions to lasting loyalty. We’re like the modern version of a handwritten thank you note. Something you do because it’s the right thing to do, not because you have to. We give your clients the personalized service and interactions they deserve, making meaningful connections that help your business grow and thrive. From virtual receptionists that greet callers, transfer calls, take messages, book appointments and perform intake to 24/7 live chat specialists that engage website visitors, answer FAQs and transfer leads to your team—Ruby is the dedicated teammate that makes each conversation better for you and your clients. Try Ruby risk-free. Visit www.ruby.com to get started.