Rundeck
Pamela Wonson is a seasoned professional with extensive experience in technical writing and customer success management. Currently serving as Professional Services Manager (Automation) at Rundeck since February 2019, Pamela oversees a 24/7 support team and a Technical Account Management team. Previously, Pamela held roles such as Strategic Customer Success Manager at Rundeck, where responsibilities included developing customer onboarding processes and maintaining high renewal rates. Prior experience includes positions at DataStax, Alteryx, Hortonworks, KACE, ACCESS Company Ltd., Agiliance Inc., Fortify Software, Brocade Communications, and Zone Labs LLC, where Pamela demonstrated expertise in technical writing, training development, and support engineering. Educational background includes attendance at Salem State University.
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Rundeck
Rundeck is the creator of operations as a service, a new style of IT operations management that keeps pace with the business demands of the DevOps movement while locking down essential access. The company modernizes operations work by allowing a broader number of people even those outside of traditional operations boundaries to have secure and safeself-service access to operations tasks. It also protects Ops teams from interruptions, while allowing them to work smarter and empower other users in the organization.Rundeck was established in 2010 by Damon Edwards, Alex Honor, and Greg Schueler and is headquartered in Redwood City, CA, USA.