Rydal Group
Callum Smith is an experienced Infrastructure Support Engineer currently working at Rydal Group since July 2023, following a tenure as 2nd Line Tech Support at DSM Group from February 2022 to July 2023. Previously, Callum held various roles at Rydal Group, including 2nd Line Technical Support and 1st Line Technical Support from March 2019 to February 2022. Callum's career began as a Technical Support Executive at Evolving Networks Ltd from June 2015 to December 2018 and included a position as a Digital Champion at Circle Housing from February 2014 to July 2016. Educational qualifications encompass an A Level in Business Administration and Management obtained through Learndirect from 2016 to 2017, along with studies at Huntingdon Regional College from 2013 to 2015 and Priory Academy LSST from 2008 to 2013.
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Rydal Group
Rydal Group is the brand name of Rydal Communications LTD, Rydal Security LTD & Rydal Energy LTD. Trading over 15 years we have been able to evolve our communications business and continue to add value by expanding our expertise in the IT, security & utilities sector. We are Proud Winners of the Comms National "BEST customer service award 2017" along with being runners up in 2018. In addition to this Rydal was awarded Ericsson LG "New partner of the year 2016", "Global Partner of the year 2018", "Ericsson LG fastest growing partner in 2019" and "Global Partner of the year 2019". These awards are a true testiment to our telecoms devision who have been delivering phone system, broadband and mobile solutions to companiess successfully for over a decade. Founded in 2008 by our Managing Director,Steffan Dancy, Rydal Communications has enjoyed a rapid progression from its beginnings in a small home based location. Today it operates from a three story office base, employs a work force of 55+ and maintains that ‘family team’ approach which has contributed to its success over the years. Two factors have remained constant – Steffan’s initial vision to provide high quality consultative advice to telecom buyers and Rydal’s aim to maintain an excellent reputation through delivery of its three core values – Consult, Connect & Care.