Sukriti Kapoor

Sukriti Kapoor is an accomplished operations manager currently at SSENSE, with a robust background in program and team management from various roles at Amazon. From April 2016 to July 2022, Sukriti served as Program Manager II, successfully leading a team of 15 and overseeing multiple product lines to achieve significant improvements in space utilization and exceed quarterly goals. Prior to this, as a Group Manager, Sukriti directed Amazon Prime and Prime Now teams, ensuring consistently high service levels. Experience also includes managing a large customer service team, focusing on productivity and employee engagement. Earlier career experiences include roles as a copywriter at Franchise India and as a business analyst at Quality Growth Services Pvt. Ltd. Sukriti holds an MBA in Marketing from IBS Hyderabad and a Bachelor of Commerce from Delhi University, complemented by a certificate in Creative Writing from the British Council.