S1Gateway
Daniela Velazquez Rosiles has work experience as an Account Manager at S1Gateway since February 2017. Prior to that, they worked as a Solution Analyst in digital solutions, marketing digital, and social media at ATENTO México since November 2010.
Daniela Velazquez Rosiles has pursued a Licenciatura degree in Turismo Internacional from the Instituto de Estudios Superiores de Turismo. Daniela has also completed a Licenciatura program at IESTUR. In addition, Daniela has obtained a certification in Social Media, although specific information regarding the institution and the time of obtaining the certification is not available.
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S1Gateway
S1 is the perfect solution for Contact Center Professionals. S1 is a Customer Service Software that allows you to provide great customer support by integrating every digital channel into a single multichannel platform. Our multichannel platform makes it easy to provide customer service through digital channels, routing each case to the right agent (even chatbots!), creating order out of the chaos. - We simplify your management process - We reduce your service costs - We improve your service levels and client satisfaction - We measure the productivity of the whole operation Some of our more than 100 clients are Fortune 500 and we serve an average of 650.000 daily interactions in LATAM & Europe. S1 team is made up of professionals from the Contact Center industry with over 15 years of experience. We understand that each client and operation are unique, that is why our platform is flexible enough to provide tailor-made solutions to each one of them.