S1Gateway
Diego Fiorentini is an experienced software engineer currently working at S1Gateway since June 2021. Previously, Diego held various roles including Desarrollador at DETECTRA from April 2011 to May 2021, where responsibilities included developing scripts for data transmission from radar and license plate readers to display signs, and creating telemetry systems in collaboration with Tecplate. Diego also worked as a freelance programmer at Soluciones Documentales from June 2011 to February 2021, focusing on PHP and MySQL projects. In addition, Diego provided web design and layout services as a freelancer and handled system maintenance and support at sky-group from January 2010 to 2020. Earlier experience includes general IT tasks and web development at Fundación Ser Argentino from January 2007 to March 2011, and employment at the Presidency of the Nation Argentina from 2003 to 2011.
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S1Gateway
S1 is the perfect solution for Contact Center Professionals. S1 is a Customer Service Software that allows you to provide great customer support by integrating every digital channel into a single multichannel platform. Our multichannel platform makes it easy to provide customer service through digital channels, routing each case to the right agent (even chatbots!), creating order out of the chaos. - We simplify your management process - We reduce your service costs - We improve your service levels and client satisfaction - We measure the productivity of the whole operation Some of our more than 100 clients are Fortune 500 and we serve an average of 650.000 daily interactions in LATAM & Europe. S1 team is made up of professionals from the Contact Center industry with over 15 years of experience. We understand that each client and operation are unique, that is why our platform is flexible enough to provide tailor-made solutions to each one of them.