S1Gateway
Emanuel Casella is a Senior Sales Manager at S1Gateway since December 2014. Prior to that, Emanuel co-founded YoReciclo Argentina and worked as a Sr. Solution Sales Strategist at CA Technologies. Emanuel also has experience as a Sales Manager at IBM and Regional Account Manager at Lightech. With a background in IT management and product development, Emanuel has a Bachelor's degree in Information Systems from the University of Buenos Aires.
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S1Gateway
S1 is the perfect solution for Contact Center Professionals. S1 is a Customer Service Software that allows you to provide great customer support by integrating every digital channel into a single multichannel platform. Our multichannel platform makes it easy to provide customer service through digital channels, routing each case to the right agent (even chatbots!), creating order out of the chaos. - We simplify your management process - We reduce your service costs - We improve your service levels and client satisfaction - We measure the productivity of the whole operation Some of our more than 100 clients are Fortune 500 and we serve an average of 650.000 daily interactions in LATAM & Europe. S1 team is made up of professionals from the Contact Center industry with over 15 years of experience. We understand that each client and operation are unique, that is why our platform is flexible enough to provide tailor-made solutions to each one of them.