S1Gateway
Emanuel Gomez has a diverse work experience in the technology industry. Emanuel currently works as a Software Engineer at S1Gateway, a customer service software that combines digital channels into a single platform. Prior to this, they worked as a Full Stack Developer at ISPCube, a management system for internet providers. At ISPCube, they integrated various systems and managed clients, routers, bills, and tickets. Before that, they worked as a Data Analyst at Avature, a talent management platform. Emanuel also has experience in IT support, having worked as an IT Support Technician at AVANZAR CRÉDITOS COMERCIALES. Additionally, they have experience in a leadership role, having served as a Help Desk Team Leader at ISPCube, where they coordinated tasks, organized new client implementations, and managed problem tickets. Overall, Emanuel's work experience showcases their expertise in software engineering, full stack development, data analysis, and IT support.
Emanuel Gomez's education history starts with their attendance at Instituto Superior Juan XIII from 2012 to 2016. During this time, they pursued a degree in Sistemas and obtained the title of Analista en Sistemas. Following this, from 2009 to 2012, Emanuel attended Universidad Nacional del Sur to pursue a Licenciatura en Ciencias de la Computacion, specializing in Sistemas.
In addition to their formal education, Emanuel also holds several certifications. Emanuel obtained the PHP and Laravel certification from TestDome in May 2022, the FCP Fibras Ópticas certification from Furukawa Electric LatAm in January 2022, and the CCNA1 certification from Universidad Tecnológica Nacional in November 2018. Emanuel also has a certification from Cisco Networking Academy, although the specific details such as the obtained month and year are not provided.
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S1Gateway
S1 is the perfect solution for Contact Center Professionals. S1 is a Customer Service Software that allows you to provide great customer support by integrating every digital channel into a single multichannel platform. Our multichannel platform makes it easy to provide customer service through digital channels, routing each case to the right agent (even chatbots!), creating order out of the chaos. - We simplify your management process - We reduce your service costs - We improve your service levels and client satisfaction - We measure the productivity of the whole operation Some of our more than 100 clients are Fortune 500 and we serve an average of 650.000 daily interactions in LATAM & Europe. S1 team is made up of professionals from the Contact Center industry with over 15 years of experience. We understand that each client and operation are unique, that is why our platform is flexible enough to provide tailor-made solutions to each one of them.