S1Gateway
Hairys Cordero Fajardo has a diverse work experience in various roles and companies. Their most recent position was as a Business Development Manager at S1Gateway, where they were responsible for the Mexico, Central America, and Caribbean region. Prior to that, they worked as a Commercial Consultant at PAE Global in Mexico.
Before joining PAE Global, Hairys was a Sales Manager at GRUPO SAC, where they led a high-performance team of 5 sales professionals and successfully achieved sales targets. Hairys developed and implemented strategies to ensure the fulfillment of objectives related to engineering solutions for data centers and critical mission sites.
Hairys also served as a Sales Manager at Tecnología Transaccional in Guatemala, where they were responsible for restructuring and expanding the commercial operations. Hairys recruited, trained, and led the sales team to achieve their goals in the fintech industry.
In addition, Hairys has experience working as a Country Manager at Hospitality Marketing Concepts in multiple countries including Guatemala, El Salvador, Honduras, and Paraguay. Hairys oversaw the opening and restructuring of commercial operations and successfully hired, trained, and guided the sales team to achieve their objectives.
Before their role at Hospitality Marketing Concepts, Hairys worked as a Sales and Services Manager at Mundo PC, C.A. in Venezuela. Hairys managed a team of 38 individuals across operations, sales, and administration. Hairys successfully closed B2B deals and implemented strategies to reduce losses by up to 4%.
Earlier in their career, Hairys served as a Sales Manager at Hospitality Marketing Concepts in Venezuela. Hairys was responsible for hiring, training, and guiding a team of over 20 sales consultants in each country.
Hairys' career began as an Administrative Analyst at Telefónica in Venezuela, where they gained valuable administrative experience.
Overall, Hairys Cordero Fajardo possesses a strong background in business development, sales management, team leadership, and operational restructuring.
Hairys Cordero Fajardo completed a Master's degree in International Leadership and Senior Management from ESNECA Business School, specializing in Leadership and Management, from 2020 to 2022. Before that, between 2000 and 2008, Hairys earned a Bachelor's degree in Industrial Engineering from the Universidad Nacional Experimental Politécnica 'Antonio José de Sucre', with a focus on Operations.
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S1Gateway
S1 is the perfect solution for Contact Center Professionals. S1 is a Customer Service Software that allows you to provide great customer support by integrating every digital channel into a single multichannel platform. Our multichannel platform makes it easy to provide customer service through digital channels, routing each case to the right agent (even chatbots!), creating order out of the chaos. - We simplify your management process - We reduce your service costs - We improve your service levels and client satisfaction - We measure the productivity of the whole operation Some of our more than 100 clients are Fortune 500 and we serve an average of 650.000 daily interactions in LATAM & Europe. S1 team is made up of professionals from the Contact Center industry with over 15 years of experience. We understand that each client and operation are unique, that is why our platform is flexible enough to provide tailor-made solutions to each one of them.