S1Gateway
Norma Reynoso has a diverse work experience spanning over 20 years. Norma started their career in 1996 as a Representative of Sales and Customer Service at TeleTech. Norma then moved on to Puntos Net, where they worked as an Assistant to the Commercial Manager. In 1999, they joined TELEREUNION DE MEXICO as an Analyst in the Call Center and later became an Analyst for the HERTZ Call Center CAT as well as a Representative for the North American Embassy.
In 2002, Norma joined Hertz as a Key Account and was responsible for managing and closing corporate agreements with various companies. Norma also handled business development and follow-up with existing clients. Norma stayed with Hertz for a decade until 2012.
From 2012 to 2015, Norma worked at Nasoft, where they served as a Key User for SAP Data Master, responsible for managing various modules like Suppliers, Creditors, Debtors, Cost Accounts, Fixed Assets, Materials, and Purchase Orders. Norma also coordinated general services such as reception, maintenance, and procurement.
In 2015, Norma joined Up Sí Vale as an Executive for Commercial Accounts. Norma'sresponsibilities included closing corporate agreements, prospecting and closing deals, and post-sales follow-up. Norma was also involved in database management.
Norma then moved on to Socialmetrix in 2016 as a Business Development professional. Norma'stasks included prospecting and telemarketing. Later that year, they joined Espacio Look Book as a Marketing and Sales Administrator.
Most recently, Norma worked at S1Gateway in 2017, where they held a role in Business Development.
Norma Reynoso attended the Universidad Nacional Autónoma de México. It is unclear from the information provided when they started and ended their studies at the university, as well as the specific field of study. However, they obtained a degree called "Licenciada" in the field of "Ciencias de la comunicacion." It is also mentioned that they have a certification in SAP R/3, but no additional information regarding the institution or the year obtained is given.
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S1Gateway
S1 is the perfect solution for Contact Center Professionals. S1 is a Customer Service Software that allows you to provide great customer support by integrating every digital channel into a single multichannel platform. Our multichannel platform makes it easy to provide customer service through digital channels, routing each case to the right agent (even chatbots!), creating order out of the chaos. - We simplify your management process - We reduce your service costs - We improve your service levels and client satisfaction - We measure the productivity of the whole operation Some of our more than 100 clients are Fortune 500 and we serve an average of 650.000 daily interactions in LATAM & Europe. S1 team is made up of professionals from the Contact Center industry with over 15 years of experience. We understand that each client and operation are unique, that is why our platform is flexible enough to provide tailor-made solutions to each one of them.