Safaricom
Anna Chebet is an experienced professional currently serving as the Operations Team Lead at Safaricom PLC since February 2019, where responsibilities encompass cash, inventory, and people management as well as reporting and documentation. Prior roles within Safaricom include Senior Officer in M-Pesa Agent Support, Strategic Sales Marketing Developer, Assistant Regional Coordinator, and Customer Experience Executive, showcasing expertise in revenue management, customer relations, and operational efficiency. Earlier career experiences include roles at Wallstreet Bureau Eldoret and Kenya Power, with foundational education comprising a Bachelor's degree in Commerce from The Catholic University of Eastern Africa, a Higher Diploma in Human Resource Management, and ongoing pursuit of a Master of Business Administration from the University of Nairobi.
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Safaricom
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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.