Safaricom
Eva Njeru is an experienced Customer Experience Analyst at Safaricom PLC, with a tenure beginning in September 2009, focusing on Customer Experience Analytics and Insights. Prior roles include Customer Experience Executive and Corporate Sales Specialist at Safaricom, as well as Customer Product Advisor at Barclays Investment Bank, where responsibilities involved planning and prioritizing sales activities. Earlier experiences include serving as an Administration Assistant at Sida-Makerere University Research Institute, engaging in research analysis, data entry, administrative tasks, and project management. Eva Njeru holds a Bachelor's degree in Arts from Daystar University, obtained between 2006 and 2010, and a Diploma in Development Studies from Daystar University, completed from 2003 to 2005.
This person is not in the org chart
This person is not in any teams
Safaricom
155 followers
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.