Safaricom
Gacheru Mwaura is an experienced professional in operations and business management, currently serving as the Enterprise Channels Operations Manager at Safaricom PLC since August 2022. Prior to this role, Gacheru held various positions at NCBA Group, including Ecosystem Lead for B2B Digital Business and Sales Operations Manager for Digital Business from September 2019 to July 2022. Gacheru's career began at Barclays Bank where roles included Corporate Manager's Assistant, Business Customer Advisor, and Customer Advisor from February 2005 to March 2012. Previous experience also includes serving as a Relationship Manager for Small & Medium Enterprises at CBA Group from April 2012 to August 2019. Gacheru holds a Master of Business Administration in Marketing from the University of Nairobi and a Bachelor of Commerce in Business Administration from Daystar University, with ongoing studies in a Diploma in Business Information Technology from Strathmore University.
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Safaricom
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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.