Safaricom
Njoroge N. is a Senior Service Reliability Engineer at Safaricom PLC since November 2023, specializing in implementing end-to-end monitoring, automation, and leveraging AI/ML for log analysis and predictive models. Previously, Njoroge served as a Service Reliability Engineer at Safaricom, focusing on automation scripts and ensuring service resilience. Prior experience includes roles as an Android Engineer and Software Engineer at Lanstar Technologies, where Njoroge emphasized modern Android development and robust app architectures. Additionally, Njoroge worked as a Software Engineer at DentriceDev Solutions, utilizing React, Node.js, and Next.js, and held the position of Intermediate Software Developer at Castynet. Njoroge's education includes completion of the AWS re/Start Program at Azubi Africa and a Bachelor of Science in Software Development from KCA University.
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Safaricom
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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader. M-PESA has over 23 million subscribers, supported by a nationwide agent network of over 156,000 outlets. M-PESA is the world's most developed biggest mobile payment system.