Safilo
Marcella Manzoni is an accomplished professional with extensive experience in customer service and digital transformation, currently serving as Group CIO & Chief Digital Customer Marketing at Safilo since June 2015. Previous roles at Safilo include Global Head of Digital Transformation & Customer Experience and various leadership positions in customer operations. Prior to Safilo, Marcella held key positions at Hyundai Motor Company Italy S.R.L. and Fiat Spa, focusing on customer service management and process optimization. Marcella's career began at Daimler Customer Assistance Center, where responsibilities included managing customer care services across multiple European markets. Academically, Marcella holds a Master’s degree in HR, People and Organisational Development from GEMA Business School and a degree in International and Diplomatic Sciences from Università degli Studi di Trieste.
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Safilo
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Safilo Group SpA is an Italy-based holding company of the Safilo Group (the Group). The Group manufactures sunglasses and prescription eyewear and is engaged in the design, production, wholesale and retail distribution of products for the eyewear market. The Group operates a number of brands grouped into own brands and licensed brands. The Group's own brands consists of house brand collections of optical frames, sunglasses, technical glasses, ski goggles and helmets and includes the Safilo, Carrera, Polaroid, Smith Optics and Oxydo brands. The licensed brands portfolio includes Alexander McQueen, Banana Republic, BOSS, BOSS Orange, Bottega Veneta, Celine, Dior, Fossil, Gucci, HUGO, J.Lo by Jennifer Lopez, Jimmy Choo, Juicy Couture, Kate Spade, Liz Claiborne, Marc Jacobs, Marc by Marc Jacobs, Max Mara, Max&Co, Pierre Cardin, Saint Laurent, Saks Fifth Avenue and Tommy Hilfiger. It operates through 30 owned subsidiaries in America, Europe and Asia and through a network of distributors.