Safilo
Margherita Battistella is a seasoned professional in customer care operations, currently serving as the Customer Care Operations Senior Manager at Safilo since April 2016. With a strong focus on delivering exceptional service through an omnichannel approach, Margherita has held various leadership positions within Safilo, overseeing customer service operations across diverse regions and key accounts. Prior to Safilo, Margherita led customer service initiatives at Hyundai Motor Company Italy and gained experience in customer satisfaction systems at BMW Italia SpA. Educational qualifications include a Master's degree in Digital Sales & Marketing from CUOA Business School and advanced degrees in Marketing Management and Economics from Università Bocconi.
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Safilo
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Safilo Group SpA is an Italy-based holding company of the Safilo Group (the Group). The Group manufactures sunglasses and prescription eyewear and is engaged in the design, production, wholesale and retail distribution of products for the eyewear market. The Group operates a number of brands grouped into own brands and licensed brands. The Group's own brands consists of house brand collections of optical frames, sunglasses, technical glasses, ski goggles and helmets and includes the Safilo, Carrera, Polaroid, Smith Optics and Oxydo brands. The licensed brands portfolio includes Alexander McQueen, Banana Republic, BOSS, BOSS Orange, Bottega Veneta, Celine, Dior, Fossil, Gucci, HUGO, J.Lo by Jennifer Lopez, Jimmy Choo, Juicy Couture, Kate Spade, Liz Claiborne, Marc Jacobs, Marc by Marc Jacobs, Max Mara, Max&Co, Pierre Cardin, Saint Laurent, Saks Fifth Avenue and Tommy Hilfiger. It operates through 30 owned subsidiaries in America, Europe and Asia and through a network of distributors.