Sagility
Apurva Vora has a strong background in strategic account management, client services, and global client solutions. They currently hold the position of Vice President of Strategic Account Management & Client Services at Sagility, where they started in 2023. Prior to that, they worked at HGS - Hinduja Global Solutions, starting in 2012. During their time at HGS, they held various roles including Vice President of Global Client Solutions & Capabilities, Associate Vice President of Business Excellence & Business Transformation Services, and Senior Director of Business Transformation & Business Excellence. Before HGS, Apurva worked at Sutherland Global Services as a Senior Lead in Business Transformation & Quality, where they managed global initiatives and implemented various best practices in project management, analytics, and customer service. They also have experience at EXL Service as a Manager in Business Process Reengineering & Delivery Support. Apurva Vora has a strong track record of driving transformational change and delivering results in various leadership positions throughout their career.
Apurva Vora obtained a Project Management Professional degree in Project Management from PMP - PMI Philippines - Simplilearn in 2014-2015. Apurva also achieved a Lean Six Sigma BlackBelt certification in Lean & Six Sigma from Motorola University - TQMI in 2009. Additionally, they completed a Bachelor of Commerce (B.COM (H)) degree from the University of Calcutta between 2001 and 2003.
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Sagility
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We are a global leader in business process management and optimizing the member/patient experience. Sagility (formerly a part of Hinduja Global Solutions) is a tech-enabled BPM services provider and a thought partner providing a broad spectrum of transformational services to enable our clients to provide efficient and high-quality care across the Healthcare system. Sagility combines industry-leading technology and transformation driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 30,000 employees across 5 geos (India, US, Philippines, Jamaica, and Colombia) and 15 cities. Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.