Sagility
Jesica Buenrostro is an experienced operations professional currently serving as Operations Manager at Sagility, where roles have included Assistant Operations Manager, Operations Senior Team Lead, Certified Trainer, Operations Team Lead, Lead Operator, and Customer Service Representative since January 2019. Prior experience includes working as a Food Service Manager at Jack in the Box from October 2017 to January 2019 and a Substitute Teacher at Region 19 ESC from October 2016 to July 2017. Jesica Buenrostro holds a Nationally Registered Certified Medical Assistant degree from Western Technical College and a High School Diploma from Del Valle High School.
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Sagility
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We are a global leader in business process management and optimizing the member/patient experience. Sagility (formerly a part of Hinduja Global Solutions) is a tech-enabled BPM services provider and a thought partner providing a broad spectrum of transformational services to enable our clients to provide efficient and high-quality care across the Healthcare system. Sagility combines industry-leading technology and transformation driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 30,000 employees across 5 geos (India, US, Philippines, Jamaica, and Colombia) and 15 cities. Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.