Saks
Oscarina Diaz has extensive experience in inventory management, customer service, and operational processes within the retail industry. Currently serving as Dropship Manager at Saks Fifth Avenue since March 2022, Oscarina oversees fulfillment, manages vendor relationships, and supports customer satisfaction initiatives. Prior to this role, Oscarina was Allocation/Customer Service Manager at alice + olivia, where responsibilities included managing customer service teams, overseeing international logistics, and ensuring timely shipment of orders. Earlier roles also include positions at Gilt Groupe and Gap Inc., highlighting a strong foundation in customer support and sales. Oscarina holds a Bachelor of Arts in Criminal Justice from John Jay College (CUNY).
Saks
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Saks is the premier digital platform for luxury fashion in North America. Driven by a mission to help customers express themselves through relevant and inspiring style, we serve as a destination to explore and discover the latest in luxury from established and emerging designers. Our expertly curated assortment features sought-after names in women’s, men’s and kids’ fashion, as well as beauty, home and lifestyle merchandise. Through Saks.com and the mobile app, we provide access to professional stylists, inspiring editorial content and interactive events. Our differentiated approach seamlessly combines elevated online experiences with in-person services through an exclusive partnership with the Saks Fifth Avenue stores.