Salesforce
Dean Robison currently serves as Senior Vice President in the Office of the CEO at Salesforce since September 2023. Prior to this role, Robison was with ServiceNow, where leadership spanned multiple roles including Senior Vice President of Customer Outcomes and Senior Vice President of Technical Support, emphasizing operations management and strategic oversight of global support teams. Experience also includes serving as Chief Customer Officer at InsideSales.com, where Robison expanded the customer support team and significantly improved retention and customer satisfaction metrics. Earlier career highlights comprise significant leadership positions at Salesforce.com, focusing on M&A integration and growing consulting services, as well as serving as a Field Artillery Officer in the United States Marine Corps. Robison holds a Bachelor's degree in Systems Engineering from the United States Naval Academy and an MBA from Santa Clara University.
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Salesforce
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Salesforce is the Customer Success Platform. Its social and mobile cloud technologies—including its flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.