Salsa Digital
Leonardo Luz has a diverse background in IT support and service roles, currently serving as a Service Desk Agent at Salsa Digital since May 2023. Prior experience includes a brief tenure as an IT Support Specialist at HP, where responsibilities involved deploying new laptops and assisting users with data backup. Leonardo also worked as a Warehouse Assistant at Harry the hirer, where language skills in English were improved. Previous roles include Help Desk Technician at INOVA Serviços em redes LTDA, providing logistical support and remote assistance, and Helpdesk Technician positions at Americanet and FIT TELECOMMUNICATIONS, focusing on troubleshooting user issues and configuring workstation setups. Leonardo's education includes certifications from Sydney Business and Technology College and Sydney School of Business and Technology.
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Salsa Digital
Salsa is a highly specialised, enterprise-grade digital agency focused on open source for social good and innovation. We’re committed to the open government movement and to the many benefits this ethos provides including transparency, innovation, and sharing and improving problems and patterns solved by the pioneers before us. The open source movement has played a key role in the evolution of Salsa. Over the years, as technology and practices have developed, this commitment to open source has grown to encompass a much broader base beyond open source content management systems — open data, open platform and open design. We contribute and deliver services in all these areas, with a strong involvement in specific open source initiatives such as Drupal, Wordpress, GovCMS, Single Digital Presence, Kubernetes, Lagoon and CKAN.