Sana Commerce
Kelly B. Strunk is a seasoned professional in customer success and communications, currently serving as a Senior Customer Success Manager at Sana Commerce since January 2022 and a Client Success Coach and Consultant at RISE Coaching and Consulting since October 2020. Kelly has demonstrated expertise in identifying customer needs, optimizing performance, and fostering strong client relationships, achieving an 85% renewal rate. Prior experience includes a role as Communications Specialist at Women's Resources of Monroe County, where strategic communication initiatives were implemented during the COVID-19 pandemic, and as Communications Officer at the United Nations, enhancing client experience across multiple peacekeeping missions. Educational background includes a Bachelor's Degree in International Politics from Penn State University.
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Sana Commerce
Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them.How? By making your SAP or Microsoft Dynamics ERP and e-commerce work as one. This eliminates system silos and unnecessary complexities and compromises caused bymainstream e-commerce solutions. Instead, our approach unlocks 3 key benefits that enable you to build lasting relationships with your customers:- Total customer convenience: Empower your customers with personalized self-service and complete transparency.- Reliability without compromise: Eliminate errors and delays for an experience your customers can always rely on.- Constant evolution: Quickly and easily adapt your business to meet and exceed your customers’ evolving expectations.Sana Commerce is a certified SAP and Microsoft Gold partner, backed by a strong global partner network and recognized by leading industry experts.Prioritize relationships, not just transactions.