Santander Bank
Inesa Hila has extensive experience in credit card product management and banking, currently serving as AVP, Senior Associate in Credit Card Product Management at Santander Bank, N.A. since July 2016, where responsibilities include managing consumer credit card portfolios, enhancing revenue, and leading portfolio engagement campaigns. Prior to this role, Inesa held positions such as Branch Manager, focusing on sales strategies and operational efficiency, and Universal Operations Specialist, improving compliance and customer service. Before joining Santander, Inesa worked as a Project Manager at Transparency International, overseeing anti-corruption projects in Albania. Inesa holds an MBA from the Questrom School of Business at Boston University and advanced degrees in finance from the University of Tirana.
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Santander Bank
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Santander Bank, N.A. is one of the country’s largest retail and commercial banks with more than $79 billion in assets. The bank got its start in Spain, but has been serving customers in the Northeast since 2013. With its corporate offices in Boston, the Bank’s 9,700 employees, more than 650 branches, 2,100 ATMs, and 2.1 million customers are principally located in Massachusetts, New Hampshire, Connecticut, Rhode Island, New York, New Jersey, Pennsylvania, and Delaware. The Bank is a wholly-owned subsidiary of Madrid-based Banco Santander, S.A. (NYSE: SAN)—one of the most respected banking groups in the world with more than 125 million customers in the U.S., Europe, and Latin America. It is managed by Santander Holdings USA, Inc., Banco Santander’s intermediate holding company in the U.S.