Santander Bank
Patrick Smith currently serves as the Head of Consumer and Business Banking and the Head of Small Business Banking at Santander Bank, N.A., a position held since October 2020. Prior to this role, Patrick Smith was the Executive Vice President at KeyBank, focusing on Financial Wellness & Retail Strategy from September 2017 to October 2020. Additional experience includes leadership positions at Liberty Mutual Insurance, Capital One, Wells Fargo, Bank of America, and Accenture, encompassing expertise in customer experience strategy, digital services, and strategic marketing. Patrick Smith holds an M.B.A. from The University of Chicago Booth School of Business, a Master’s Degree in Information Technology from the University of Virginia, and a Bachelor’s Degree in Finance from Tuskegee University.
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Santander Bank
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Santander Bank, N.A. is one of the country’s largest retail and commercial banks with more than $79 billion in assets. The bank got its start in Spain, but has been serving customers in the Northeast since 2013. With its corporate offices in Boston, the Bank’s 9,700 employees, more than 650 branches, 2,100 ATMs, and 2.1 million customers are principally located in Massachusetts, New Hampshire, Connecticut, Rhode Island, New York, New Jersey, Pennsylvania, and Delaware. The Bank is a wholly-owned subsidiary of Madrid-based Banco Santander, S.A. (NYSE: SAN)—one of the most respected banking groups in the world with more than 125 million customers in the U.S., Europe, and Latin America. It is managed by Santander Holdings USA, Inc., Banco Santander’s intermediate holding company in the U.S.