Santander Bank
Robin Mentor is an experienced professional with a diverse background in claims and fraud operations, education, and staffing. Currently a Claims & Fraud Operations Analyst at Santander Bank, N.A., since May 2021, Robin specializes in risk assessment and fraud detection through the analysis of various transaction types. Prior roles include Fraud Specialist, Lecturer at Beijing City University, and Head Hunting Specialist at Career Growth Staffing. Robin's educational credentials encompass a Master's in Business Administration in progress at the University of the People and a Master's in Missology from North-West University, along with various certifications in teaching and project management. Robin’s experience spans multiple sectors, highlighting strong analytical, conflict resolution, and teaching skills.
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Santander Bank
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Santander Bank, N.A. is one of the country’s largest retail and commercial banks with more than $79 billion in assets. The bank got its start in Spain, but has been serving customers in the Northeast since 2013. With its corporate offices in Boston, the Bank’s 9,700 employees, more than 650 branches, 2,100 ATMs, and 2.1 million customers are principally located in Massachusetts, New Hampshire, Connecticut, Rhode Island, New York, New Jersey, Pennsylvania, and Delaware. The Bank is a wholly-owned subsidiary of Madrid-based Banco Santander, S.A. (NYSE: SAN)—one of the most respected banking groups in the world with more than 125 million customers in the U.S., Europe, and Latin America. It is managed by Santander Holdings USA, Inc., Banco Santander’s intermediate holding company in the U.S.